Subject: refund approval case ID: 1573269
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 2 Nov 2020 03:26:33 -0700 (MST)

Problem Statement : Not shipped order / Refund approval. 

Ticket id : 1573269 

Order Date : 14-Apr-2020 

Order ID: 6481681417 

Tracking ID : ​45765489280 

Total Price : 246 KSA 

Issue Description : 
The order was placed on 14-Apr-2020 and he raised a return request on 24/05/20 and he handed over the items to the courier partner as per the customer , he did not have any return receipt to share. 

items detail: 
162340546 - - Embroidered Jeans with Pocket Detail and Belt Loops SAR 62.00 MAX QTY 1 

162146956 - - Floral Printed Skirt with Pocket Detail and Elasticised Wasitband SAR 57.00 MAX QTY 1 

162146952 - - Floral Printed Skirt with Pocket Detail and Elasticised Wasitband SAR 57.00 MAX QTY 1 
162146961 - - Printed Top with Round Neck and Flared Sleeves SAR 35.00 MAX QTY 1 

162146957- - Printed Top with Round Neck and Flared Sleeves SAR 35.00 MAX QTY 1 

Case history : The customer reached out to us on 10 Oct 2020 and since then the issue was pending. 

Customer's history : the customer is with us since 14/04/20 and this is his first order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Best Regards 
ammar asif