Subject: RE: Item warranty Issue /// 9604475199
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Shivani Rani <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Mon, 2 Nov 2020 06:03:16 +0000

Hi Shakeeb,

We don’t have a warranty card for this.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Shakeeb Arsalan <[email-masked]>
Sent: Sunday, November 1, 2020 7:23 AM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Shivani Rani <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Item warranty Issue /// 9604475199

External email sender, please take precaution.
Hi Team,

Kindly assist us if we providing warranty card for the below case.

Regards,
shakeeb

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Shivani Rani" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, October 9, 2020 9:02:21 AM
Subject: Item warranty Issue /// 9604475199

Hi Team,

Kindly assist us if we providing warranty card for the below case.

Regards,
Fauzan

________________________________
From: "Shivani Rani" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 8 October, 2020 10:18:25
Subject: Item warranty Issue /// 9604475199

Hi Team,

Tikcet:1522747
Child Ticket: 1542126

Problem Statement: Item warranty Issue

Order Date : Sep 23, 2020
Order ID: 9604475199
Tracking Id: FP0924001840

Assistance Required: Need urgent warranty card

Issue Description: The customer is requesting to share the warranty card as the item #161520071 - - Pepe Jeans Jareth Floral Convertible Trolley Backpack - 32x45x15 cms comes under 2 Years Warranty.

https://www.lifestyleshops.com/ae/en/School/Backpacks-&-Bags/Backpacks/LIFESTYLE-Pepe-Jeans-Jareth-Floral-Convertible-Trolley-Backpack---32x45x15-cms/p/161520071<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.lifestyleshops.com%2Fae%2Fen%2FSchool%2FBackpacks-%26-Bags%2FBackpacks%2FLIFESTYLE-Pepe-Jeans-Jareth-Floral-Convertible-Trolley-Backpack---32x45x15-cms%2Fp%2F161520071&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C71dcdf854e9641ceaf4008d87e157248%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637397977862794100%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=gDBh%2BMzUPYWxriOgoQrdxTmV8diwIOQqsl3BOokfQLI%3D&reserved=0>

I have already created child ticket but now it has been closed.

Kindly check and advice.

Thank you for your help!

Regards,
Shivani

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