Subject: Refund followup! // 6225499591 // 1612446
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 1 Nov 2020 22:40:16 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Sep 19, 2020 

Order ID: 6225499591 
Return Tracking ID: 41236288940, 46180693473 
Assistance Required: Need refund to customer 
RMA: 1000007966 & 1000007976 

Issue Description: Customer raised a return request for 5 item and handed over to the courier team. Tracking status shows that items returned to Warehouse, however customer didn't received the refund. 

Child ticket: 1619216 has been created. 

Kindly look into the issue and refund the customer 

Regards, 
Nitesh