Subject: Re: Refund Not Processed//Order ID: 8387945145
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 1 Nov 2020 09:21:15 -0700 (MST)

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 27 October, 2020 02:47:34 
Subject: Refund Not Processed//Order ID: 8387945145 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Jun 16, 2020 
Order ID: 8387945145 
Item ID : 160291598 
Concept : BABYSHOP 

Assistance Required: Need refund for customer. 

Issue Description: As per on hybris that the item 162037462 is out of stock and the refund will be initiated to My Credit but the customer has not received the amount yet kindly check and process the refund asap and update us. 

Regards, 
Ebrahim Hageb