Subject: late collection case id; 1576396
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 1 Nov 2020 03:19:40 -0700 (MST)

Problem Statement: late collection 
Order Date : 27-Aug-2020 
Order ID: 6219073996 
return tracking ID : 46288830571 

Assistance Required: Need urgent collection. 

Issue Description: the customer has placed his order on 27-Aug-2020 with the order id 6219073996, and he raised return request but the item has not been collected yet. 
and Aramex is asking for reference number which we do not have. 
i escalated to shatakshi and pooja but they did not rely 

please do needful. 

regards 
ammar asif