Subject: Re: ON_VALIDATION_CANCELLED // Callback Request // 8392734764 // 1490714
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 1 Nov 2020 03:05:14 -0700 (MST)

Hi Team, 

Any update on this case? 

Thanks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, 23 October, 2020 15:13:39 
Subject: ON_VALIDATION_CANCELLED // Callback Request // 8392734764 // 1490714 

Hi Team, 

With reference to order numbers: 8392734764 order was On_Validation_Cancelled and the customer is complaining that they didn't received a refund. 

Order date: July 16, 2020 
Payment mode: KNET 
Amount: KWD 11.7 
Ticket ID: NA 

Customer provided proof of bank statement showing deduction, as attached above. Customer emailed us asking for a callback from our end under contact number: 98094330. 

Kindly look into this issue and do the needful. 

Thanks, 
Nitesh