Subject: the order has been delivered to the WH but the return reqest cancelled .
From: "Yahya Ahmed. Mohammed Ali Al- Dhurafi" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Sun, 1 Nov 2020 00:32:29 -0700 (MST)

Hi Team, 

Problem Statement: (Collection has been done and no refund initiated) 

Order Date :Oct 21, 2020 

Order ID: 8209430506 
Tracking ID: RP1023201000928 
RMA no: 1000106090 
Ticket no:1628624 
Assistance Required: Need urgent refund to the customer. 

Issue Description: The return request was created on 10/23/20 1:28 PM and the customer infromed us that she has been submitted the return items to the courier team and as we can see that the order has been delivered to WH on:Oct-27-2020 02:17 PM wirh AWB no:RP1023201000928. 

Kindly arrange refund to the AWB number as soon as possible. 

Regards, 
Yahya