Subject: Re: KNET ON VALIDATION - [email-masked]
From: Ahmed Alkinj <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 31 Oct 2020 02:13:46 -0700 (MST)

Hi team 

Any update ? 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Akshay Berry" <[email-masked]>, "Mustafa chakki" <[email-masked]>, "Rashid Kaskar" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Harish thakor" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Abhishek Bargaonkar" <[email-masked]>, "Ahmed Alkinj" <[email-masked]> 
Sent: Wednesday, 21 October, 2020 08:15:25 
Subject: Re: KNET ON VALIDATION - [email-masked] 

Hi Team, 

Deducted Amount : 27.7 KWD 
The deduction date is September 7th, 2020 
Transaction ID: 025010035207 

Please check and process the refund ASAP 

Regards 
Shakeeb 

From: "Akshay Berry" <[email-masked]> 
To: "Mustafa chakki" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Rashid Kaskar" <[email-masked]>, "Harish thakor" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Abhishek Bargaonkar" <[email-masked]> 
Sent: Sunday, October 11, 2020 1:58:19 PM 
Subject: RE: KNET ON VALIDATION - [email-masked] 

[ mailto:[email-masked] | @Apoorv Joshi ] Please provide the details. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Mustafa Chakki <[email-masked]> 
Sent: Sunday, October 11, 2020 12:01 PM 
To: Akshay Berry <[email-masked]>; Apoorv Joshi <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>; Harish Thakor <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Abhishek Bargaonkar <[email-masked]> 
Subject: RE: KNET ON VALIDATION - [email-masked] 

Kindly, provide transaction details to process the refund. 

Transaction Amount and Date. 

Regards, 

MUSTAFA CHAKKI 

Assitant –Accounts & Finance 

[ mailto:[email-masked] | [email-masked] ] 

From: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, October 10, 2020 10:08 AM 
To: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Rashid Gafoor Kaskar < [ mailto:[email-masked] | [email-masked] ] >; Mustafa Chakki < [ mailto:[email-masked] | [email-masked] ] >; Harish Thakor < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Abhishek Bargaonkar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: KNET ON VALIDATION - [ mailto:[email-masked] | 
[email-masked] ] 

Looping [ mailto:[email-masked] | 
@Mustafa Chakki ] [ mailto:[email-masked] | 
@Harish Thakor ] Please update about the same as the customer keeps following up. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, September 26, 2020 8:44 AM 
To: Rashid Gafoor Kaskar < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Abhishek Bargaonkar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: KNET ON VALIDATION - [ mailto:[email-masked] | [email-masked] ] 

External email sender, please take precaution. 

Dear Rashid, 

Please assist with the below case. Thank you for your help! 

Regards, 

Apoorv 

From: "Abhishek Bargaonkar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 25 September, 2020 11:00:12 
Subject: Re: KNET ON VALIDATION 

Hi Team, 

Customer has made two order Sep 07 , 2020. However, payment failed but the amount has been debited to customer account. As per the hybris there no order details for the Sep 07 , 2020. 

Transaction id shared by the customer has been attached for deduction of amount. 

Customer Name: Jennifer Cleary 

Customer contact number : +96565076253 

Customer Email id: [ mailto:[email-masked] | [email-masked] ] 

Kindly check and advise for the further process. 

Regards, 

Abhishek Borgaonkar 

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