Subject: RE: Amount deducted without order No.
From: Akshay Berry <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Mustafa Chakki <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Reddy Prasad <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Anju John <[email-masked]>, Mohammad Musaed <[email-masked]>, Harish Thakor <[email-masked]>
Date: Sat, 31 Oct 2020 07:59:12 +0000

@Mustafa Chakki<mailto:[email-masked]> @Reddy Prasad<mailto:[email-masked]> Please help us in getting this closed.

@Apoorv Joshi<mailto:[email-masked]> @Shakeeb Arsalan<mailto:[email-masked]> @seeta.seeta<mailto:[email-masked]> Why is there a hybris ticket when there is no order placed for the said transaction?

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Apoorv Joshi <[email-masked]>
Sent: Saturday, October 31, 2020 11:16 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Mustafa Chakki <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Anju John <[email-masked]>; Mohammad Musaed <[email-masked]>; Harish Thakor <[email-masked]>
Subject: Re: Amount deducted without order No.

External email sender, please take precaution.
Hi Team,

Please assist in closing below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "Mustafa Chakki" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "anju john" <[email-masked]<mailto:[email-masked]>>, "Mohammad Musaed" <[email-masked]<mailto:[email-masked]>>, "Harish Thakor" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, October 15, 2020 6:20:09 PM
Subject: Amount deducted without order No.

Hi Team,

Kindly assist in in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Mohammad Musaed" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 14 October, 2020 20:48:07

Hi Team,

​With  reference to the
registered email id [email-masked]<mailto:[email-masked]>
Dduction Date: 07-9-2020
amount 10.65 KWD
transaction id :025155020083
hybrise ticket id :03594079.

Customer claims that the above amount has been deducted from his account and did not get any order No.
Kindly do the needful.

Regards,
Tawfik

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