Subject: App problem, Technical issue
From: Samer Salmeh <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 30 Oct 2020 06:45:45 -0700 (MST)

Hi Team, 

Ticket Id :1617086 
Customer email ID: [email-masked] 

Issue Description: the customer claim that he "not able to close the purchase. Just after putting CVV number and then proceed to Pay, it is diverting me again to the previous page again. Through you r website and also with APp. Same problem." 

The customer provide us with screenshot as attached 

Please check and advise 

Regards