Subject: Re: Refund to be processed(1303399)
From: Apoorv Joshi <[email-masked]>
To: Mohd Imran <[email-masked]>
Cc: Ksaconloc Returns <[email-masked]>, ArishLaila <[email-masked]>, Seeta Seeta <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 30 Oct 2020 06:19:13 -0700 (MST)

Hi Imran, 

Please advise if there is any update on the below case as the refund has still not processed. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Mohd Imran" <[email-masked]> 
To: "Ksaconloc Returns" <[email-masked]>, "ArishLaila" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Abhishek Bargaonkar" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Monday, 26 October, 2020 18:35:16 
Subject: RE: Refund to be processed(1303399) 

Hi [ mailto:[email-masked] | 
@Ksaconloc Returns ] [ mailto:[email-masked] | 
@ArishLaila ] , 

Please check and process below refund. 

Shipment already delivered to warehouse. 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Apoorv Joshi <[email-masked]> 
Sent: Sunday, October 25, 2020 5:18 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Abhishek Bargaonkar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]> 
Subject: Re: Refund to be processed(1303399) 

External email sender, please take precaution. 

Hi Team, 

Please assist in closing the below case. Child ticket: 1496328 is closed. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Abhishek Bargaonkar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 21 October, 2020 14:54:57 
Subject: Refund to be processed(1303399) 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Jun 29, 2020 

Order ID: 6204315506 

Return Tracking ID: 46287221396 

Assistance Required: Need Urgent refund 

Issue Description: Customer raised a return request for 01 item and as per customer she handed over all 01 item to the courier team and as per the courier team they delivered the items to the warehouse on Oct 18, 2020. 

​ 

But according to the hybris the refund has been not processed for 01 item, So we request you to check under RMA 24219001 how many item has been received in our warehouse. 

Regards, 

Abhishek Borgaonkar 

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