Subject: RE: Order Status Updation - 6223152667
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Vishwajeet Singh <[email-masked]>, Shatakshi Pandey <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 30 Oct 2020 09:18:04 +0000

Hi Team,

Kindly initiate RTO.

15/10/2020        12:28

It shows delivered in Fareye.

@Vishwajeet Singh<mailto:[email-masked]> for your approval please.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Friday, October 30, 2020 9:57 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Order Status Updation - 6223152667

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6223152667
AWB: CRDSAL0065544720

Customer returned the whole order under the same delivery tracking, not sure but the Saudi post delivered the order and then collected the whole box from customer on Oct 13, 2020 and returned it to origin as the customer never opened the order and returned it as it is.

Please look into it and advise, also please change the status to NDR as the order status is showing Delivered so that a refund for the same can be triggered.

Regards,
Apoorv
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