Subject: KNET Refund - 8393535679
From: Apoorv Joshi <[email-masked]>
To: Harish Thakor <[email-masked]>, Mustafa Chakki <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ala Hamood <[email-masked]>, anju john <[email-masked]>, Rashid Gafoor Kaskar <[email-masked]>, Reddy Prasad <[email-masked]>
Date: Thu, 29 Oct 2020 06:22:48 -0700 (MST)

Hi Team, 

With reference to the order number: 8393535679 

Kindly assist in processing the following KNET Refund ticket: 03674021. Transaction ID: 025133014122, 025122012161. Customer was trying to place an order, one was successful and one was on validation. Please check with the mentioned transaction ids to see which one is for the order and which one needs to be refunded. Also, please find attached bank statement for the same. 

Please make sure this is closed on priority. 

Thank you for your help! 

Regards, 
Apoorv