Subject: Re: Refund followup! // 6224117421, 6223804527, 6224350837 // 1532412
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 28 Oct 2020 20:45:46 -0700 (MST)

Hi Team, 

Refund is still pending for order: 6224117421. Kindly do the needful. 

Thanks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, 14 October, 2020 07:50:51 
Subject: Refund followup! // 6224117421, 6223804527, 6224350837 // 1532412 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : 

Order ID: 6224117421, 6223804527, 6224350837 
Return Tracking ID: 46131690511, I202F93 ,, 46131689881, I202F20 ,, 46131689203 
Assistance Required: Need refund to customer 
RMA: 1000005517, 1000005455, 1000005458 

Issue Description: Customer raised a return request and handed over to the courier team. Tracking status shows that items returned to Warehouse, however customer didn't received the refund. 

Child ticket: 1554272 has been created, however no further update received from the team. 

Kindly look into the issue and refund the customer 

Regards, 
Nitesh