Subject: Refund Not Processed// 6215682228
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Algaili Ahmed <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 28 Oct 2020 18:47:34 -0700 (MST)

Hi Team, 

Kindly assist us on the below case, as the item has been collected under collection ID: I161CEF 
Order ID: 6215682228 
RMA: 24167824 
RMA Value: SAR 158.15 

Regards, 
Fauzan 

From: "Algaili Ahmed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, 29 October, 2020 06:07:33 
Subject: Refund Not Processed// 6215682228 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : 13-Aug-2020 
Order ID: 6215682228 
Return Tracking ID: 46179026106;I161CEF 
Assistance Required: To process the refund. 

Issue Description: The customer raised a return request for three items that have been collected by the courier when check the reference ID, So kindly check under RMA 24167824 and confirm us did you received the items so that the refund will be processed asap. 

Regards, 
Algaily.