Subject: RE: Refund Not Processed
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shatakshi Pandey <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Abdulqader Ahmed <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 28 Oct 2020 11:38:11 +0000

Hi Fauzan,

Will get this checked with CONLOC.

@Shatakshi Pandey<mailto:[email-masked]> can you please let the WH team receive the below return?

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Wednesday, October 28, 2020 7:09 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Abdulqader Ahmed <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Refund Not Processed
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to order #6224546470

Kindly assist us to process the below RMA (1000008115) as it has been retuned to Conloc under AWB: 46180110281 on 27 Sep 2020. And we are not getting any updated from child ticket.

Regards,
Fauzan

________________________________
From: "Abdulqader Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, October 21, 2020 3:08:06 AM
Subject: Refund Not Processed

Hi team

Problem Statement:

Order Date :Sep 16, 2020
Order ID:6224546470
Tracking ID: 46180110281
RMA: 1000008115
Price: SAR 414.04

Assistance Required: Need refund for customer.

Issue Description: As per the Aramex website the return items has been returned to WH on 27 Sep 2020 and till now the RMA not processed kindly check and process the RMA asap and update us.
Item:
162603762 - - MOiSTREET Abaya with Contrast Panels and Pocket
162744738 - - MOiSTREET Embellished V-neck Abaya

Regrads
ABdulqader

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