Subject: Re: LATE DELIVERY
From: Seeta Seeta <[email-masked]>
To: Mohd Imran <[email-masked]>, jessie caparas <[email-masked]>, olm kuwait <[email-masked]>
Cc: Hemyar Nasser <[email-masked]>, Shakeeb Arsalan <[email-masked]>, midhun madhu <[email-masked]>, escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>, asjad hussain <[email-masked]>
Date: Wed, 28 Oct 2020 04:13:37 -0700 (MST)

Hi Team, 

Please assist regarding the following concern 
the customer is chasing us constantly 

Thanks & Regards, 
Seeta Kunwar 

From: "Fauzan Musalman" <[email-masked]> 
To: "olm kuwait" <[email-masked]> 
Cc: "Hemyar Nasser" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "midhun madhu" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, October 20, 2020 8:52:57 AM 
Subject: LATE DELIVERY 

Hi Team, 

With reference to tracking ID: FP09220001714 
Order: 8204115494 

The order was shipped from our side on Sep 22, 2020 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis. 

Regards, 
Fauzan 

From: "Hemyar Nasser" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Thursday, October 15, 2020 3:28:08 AM 
Subject: LATE DELIVERY 

Hi team 

Problem Statement: Late delivery. 
Order Created: Sep 21, 2020 
Order Number: 8204115494 
Tracking ID: FP09220001714 
Assistance Required: Need urgent delivery. 
Issue Description: the customer is complaining about late delivery. and customer insist to get the courier phone number which i don't know and if we don't provide the courier number he will rise case against us. anyway, according to tracking no the order rejected by customer twice once on Sep 22 04:28 PM and the another one on Sep 26 01:47 PM. 
please check the case and do the needful. 

Regards 
Hemyar.