Subject: kent Deduction
From: Mohammad Musaed <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 27 Oct 2020 02:14:23 -0700 (MST)

Hello team, 

Problem Statement: Deduction, but order not placed 
Order Date : Sep 8 , 2020 
Order ID: [ callto:8202038304 | 8202038304 ] 
Tracking ID: NA 
Assistance Required: Need urgent refund 

Issue Description: As confirmed by the customer the amount was deducted from her account for an order that was On validation cancelled. The customer had already provided us with the deduction proof. 

Customer's [email-masked] 
Transaction number: 025255001413 
Customer's number: +96555891984 

Best regards, 
CS Team