Subject: Re: Amount Deduction // [email-masked] // 1562414
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 26 Oct 2020 20:58:25 -0700 (MST)

Hi Team, 

Any update on this case? 

Thanks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, 20 October, 2020 08:45:33 
Subject: Amount Deduction // [email-masked] // 1562414 

Hi Team, 

With reference to email address: [email-masked], Customer is complaining that an amount was deducted on 2 Oct, 2020 however as per our records, no order was placed on that date. 

Payment mode: KNET 

Customer provided the statement as attached. 

Kindly look into this and do the needful. 

Thanks, 
Nitesh