Subject: Store Complaint: Urgent - 1621188
From: Apoorv Joshi <[email-masked]>
To: [email-masked]
Cc: escalations dxbteam <[email-masked]>
Date: Mon, 26 Oct 2020 09:15:37 -0700 (MST)

Hi Team, 

Customer reported that she purchased an item from the Centrepoit Ibn Batuta Mall which was sold to her for AED 79 but when she went home and saw the tag of the item, it showed AED 77 as the price. Customer is saying she feels cheated because of that reason and is threatening for consumer court. Customer is also saying that if the complaint is not resolved within 48 hours she will file the complaint with consumer court directly. 

Please find attached the image of the item, invoice, tag of the item. Also, below are the customer's contact details, request you to please arrange a call with customer on urgent basis regarding the same. 

Name: Sharmina Puthanpurayil 
Contact Number: 0507842696 

Thank you for your help! 

Regards, 
Apoorv