Subject: Re: Refund approval for the missing item/ 6227802263
From: Asjad Hussain <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 26 Oct 2020 09:09:14 -0700 (MST)

Hi Team, 

any update? 

From: "Asjad Hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 9 October, 2020 21:07:06 
Subject: Refund approval for the missing item/ 6227802263 

Missing Item. 

Problem Statement: (Missing items) 

Order Date : Sep 27, 2020 
Order ID: 6227802263 
Tracking ID: Z1849935 
Assistance Required: Refund approval for missing item. 

Issue Description: Customer placed order for 3 items but as per the customer he/she has only received 2 items, Under the consignment details we can see that all 3 items has been shipped/Delivered from our side. 

Customer history: 1 ITEMS OUT OF 3 IS MISSING. 

The missing item is 162441123 - - Maybelline Falsies Lash Lift Washable Mascara SAR46.00 

kindly provide us the refund approval so that the refund can be processed for the same. 

Regards, 
Asjad.