Subject: Re: JIRA Ticket Request
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>, Mustehsan Siddiqui <[email-masked]>
Date: Mon, 26 Oct 2020 02:06:57 -0700 (MST)

Hi Jessie, 

Thank you for the update. 
The same will be shared with all of the agents. 

Regards 
Shakeeb 

From: "Jessie Caparas" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Mustehsan Siddiqui" <[email-masked]> 
Sent: Monday, October 26, 2020 2:27:51 PM 
Subject: JIRA Ticket Request 

Hi Team, 

Please ensure to use the correct subject line when raising a JIRA ticket. 

3 new entries added (marked in bold) 

Return process request (RMA : ****** & Order : *******) 

Return deletion request (RMA : ****** & Order : *******) 

Bank details updation request 

Below details are mandatory for this request. 

1. Beneficiary Name as per Bank: 

2. Bank Name: 

3. Account Number: 

4. IBAN number : 

5. Branch Name: 

6. Type of Account: 

RTS issue (Order : *******) 

POS error screenshot is mandatory 

Deactivation of My Credit - Order ID 

Cancellation request - Option unavailable (Order ID) 

Cancellation request - Cancel Failed (Order ID) 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

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