Subject: RE: Deduction validation: Case id - 1464529
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Mustafa Chakki <[email-masked]>, Reddy Prasad <[email-masked]>
Cc: Manish Kumar <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Anju John <[email-masked]>, Harish Thakor <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>
Date: Sun, 25 Oct 2020 17:55:38 +0000

@Mustafa Chakki<mailto:[email-masked]> @Reddy Prasad<mailto:[email-masked]>

Please help on the below.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Saturday, October 24, 2020 1:27 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Manish Kumar <[email-masked]>; Mustafa Chakki <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Anju John <[email-masked]>; Harish Thakor <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>
Subject: Re: Deduction validation: Case id - 1464529

External email sender, please take precaution.
Hi Team,

Please asisst in closing the below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Mustafa Chakki" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "anju john" <[email-masked]<mailto:[email-masked]>>, "Harish Thakor" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 12 October, 2020 21:41:03
Subject: Re: Deduction validation: Case id - 1464529

Hi Mustafa,

Kindly assist on the below case.

Regards,
Apoorv

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "anju john" <[email-masked]<mailto:[email-masked]>>, "Harish Thakor" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 10 October, 2020 05:28:28
Subject: Re: Deduction validation: Case id - 1464529

Hi Team,

Any update on below case.

Regards,
Fauzan

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 1 October, 2020 09:43:33
Subject: Fwd: Deduction validation: Case id - 1464529

Hi Team,

Please assist in getting an update on the below case.

Regards,
Apoorv

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Harish Thakor" <[email-masked]<mailto:[email-masked]>>, "anju john" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 18 September, 2020 21:35:03
Subject: Deduction validation: Case id - 1464529

Hi Rashis,

Kindly assist us on below case.

Regards,
Fauzan

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 14 September, 2020 12:38:34
Subject: Deduction validation: Case id - 1464529

Hi Team,

Please note that the customer has shared his transaction details and claimed that there is a deduction of KWD 35.17 from his account however we do not see any such order.

We request you to please see the attachment check if deduction has been done from our side and arrange a refund for the same.

Case id - 1464529
Email id - [email-masked]<mailto:[email-masked]>

Thank you for your help.

Regards,
Manish

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