Subject: RE: Refund follow on/ 6223615608
From: Malik Ismail <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, asjad hussain <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 25 Oct 2020 05:15:54 +0000

Hi Fauzan,

Escalated to process refund. https://landmark.atlassian.net/browse/REL-123812

Regards,
Malik
From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Sunday, October 25, 2020 7:46 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; asjad hussain <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Refund follow on/ 6223615608
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist us to process the below RMA as the item has been returned to Conloc on 21 Sep 2020 under AWB: 46178757855

Order: 6223615608
RMA: 24135653
RMA Value: SAR211.2

Regards,
Fauzan

________________________________
From: "asjad hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, October 24, 2020 8:47:44 PM
Subject: Refund follow on/ 6223615608

Hi Team,

Problem Statement: Refund Not Proccessed
Order Date :    12-Sep-2020
Order ID:  6223615608
Return Tracking ID: 46178757855
RMA: 24135653
child ticket: 1567531
Assistance Required: Need Urgent refund

Desciption: As per tracking the returned items have been received at our warehouse on  21 Sep 2020  but the refund is still not processed, we have created d a child ticket 10 days ago but no action is taken.
kinldy check and do the needful.

Regards,
Asjad.

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com