Subject: Missing item /// 6228368602
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 24 Oct 2020 19:45:14 -0700 (MST)

Hi Team, 

Ticket- 1542347 
Child Ticket- 1574964 

Problem Statement : Missing item 

Order Date : Sep 28, 2020 
Order ID: 6228368602 
Tracking id: 46284284631 

Assistance Required: Need urgent missing item 

Total Price : SAR 125 

Issue Description : The Customer placed the order on Sep 28, 2020 for 6 items and the order delivered on 1 Oct, 2020. 

However, customer reported that 2 items are missing and we can see that we have shipped all the items in consignment. 

The missing items are: 

161642474 - - 2Xtremz Strappy Checked Skater Dress with Cutout and Button Detail 
161355271 - - Printed Midi Dress with V-neck and Extended Sleeves 

The cost of both the missing item is SAR 125. 

Kindly check and update how many items had shipped in this order. 

Thank you for your help! 

Regards, 
Shivani