Subject: tracking number was valid before escalation
From: "Yahya Ahmed. Mohammed Ali Al- Dhurafi" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Sat, 24 Oct 2020 01:10:04 -0700 (MST)

Hi Team, 

Problem Statement: (Late Collection) 

Order Date :​Oct 2, 2020 

Order ID: ​6229309659 
Tracking ID: 46285062110 
RMA on:1000038150 
Ticket no:1584047 
Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on10/4/20 1:46 PM and till now the item has not collected from the customer 
​Kindly arrange un urgent collection for the customer . 

Regards, 
Yahya