Subject: New Reply Received - Modification of payment method
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 23 Oct 2020 16:24:55 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Modification of payment method  Ticket comment <div>Dear Sir/Maam, </div>
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<div>Thank you for your response. No problem, I understand that since it has already been dispatched you cannot do anything about it. As long as someone calls on the contact number that I have provided that is my brothers, before they deliver the items, there should be no issue. He will coordinate with the delivery person &amp; ensure that the package reaches when someone is there to receive it with the payment.  Hopefully if the delivery is coordinated there shouldn’t be a need to cancel. Please request the delivery person to call my brother on the number provided before delivery.<br><br><div dir="ltr">
<div>Thanks &amp; best regards,</div>
<div>Karishma Kapur</div>
<div>+919810433334</div>
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<div><br></div>Sent from my iPhone</div>
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<div>On 23-Oct-2020, at 8:14 PM, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Karishma,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We have checked the following order: 9609611321 and it appears that the order has already left the warehouse at this time. We sincerely apologize however, once the order has left the warehouse we are unable to cancel the order from our end.</div>
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<div dir="ltr">​Since this is a cash on delivery order, we request you to please simply refuse the delivery when courier partner calls and you can go ahead and place a new order for the same items.</div>
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<div dir="ltr">We hope this helps and have a great evening! Stay Sate!</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1610921