Subject: Click & Collect Refund
From: Samer Salmeh <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 23 Oct 2020 02:27:56 -0700 (MST)

Hi Team, 

Problem Statement: Order confirmation 
Order: 6228829672 
Ticket: 1580629 

Issue description: The customer placed the order on Sep 30, 2020, and till now he has not been informed to collect the order, so we have esclated to WH to confirm if the order available at the store. 
WH reply as "Please process a refund for this order as warehouse has not delivered this order to the store due to technical issues" 

kindly check and advise 

Regards,