Subject: Re: Refund Not Processed/ 6213575159
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>, malik ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, asjad hussain <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 22 Oct 2020 06:22:46 -0700 (MST)

Hi Team, 

Requesting you to assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "asjad hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, October 22, 2020 6:50:08 PM 
Subject: Refund Not Processed/ 6213575159 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Aug 3, 2020 
Order ID: 6213575159 
Return Tracking ID: 46178198603 
child ticket: 1520659 
RMA: 24164356 
Assistance Required: Process refund asap. 

Issue Description: The returned items were collected and returned back to WH on 21 Sep 2020. The refund is pending since then. Kindly process the refund on priority. 
Note: we have created a child ticket long ago but no action is taken. 
​ 
Regards, 
Asjad.