Subject: Re: Refund Follow up! // 9603190833 // 1486914
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 21 Oct 2020 23:34:36 -0700 (MST)

Hi Team, 

Customer is chasing their refund for a lonf time. 

Kindly look into this and update us. 

Thanks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 10 October, 2020 09:39:52 
Subject: Refund Follow up! // 9603190833 // 1486914 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Sep 15, 2020 

Order ID: 9603190833 
Return Tracking ID: 45331131414 
Assistance Required: Need refund to customer 
RMA: 1000005893 

Issue Description: Customer raised a return request for 1 item and handed over to the courier team.Tracking status shows that items returned to Warehouse, however customer didn't received the refund. 

Child ticket: 1544010 has been created, however no update has been received from the team yet. 

Kindly look into the issue and refund the customer 

Regards, 
Nitesh