Subject: Re: RE: NDR issue /// 6222068498
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Oct 2020 04:30:58 +0000

Dear Jessie,      Please reply if you have any query or confusion. If not we would request you to allow us for the case closure. Should we not hear from you in next business day we will proceed with the ticket closure.       You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/c43232283ef312ee7949ea085232a07e0d4a2c0c93c5482c247fe65cef2b5d4c or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.                      Thanks,     Sanjeev Pandey,     Technical Engineer       FarEye- Enabling Digital Logistics Call: +91 70-6595-6595       7+ Mentions    Digital Disruptor    Recognized    Chicago   |   London   |   Dubai   |   Singapore   |   India                                              Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Wed, 21 Oct at  4:01 AM
                            ,  FarEye Support <[email-masked]>  wrote:

 ++Zahir/Vishwajeet 

 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/c43232283ef312ee7949ea085232a07e0d4a2c0c93c5482c247fe65cef2b5d4c or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 

 Unfeigned Regards, 
   
 Ankit Mahajan 
 Sr. Technical Engineer 
 Contact #:- +91 70-6595-6595 

 

 

  

    Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error free. No liability is assumed for any errors and/or omissions in the contents of the message.   

                           
                            On
                            Mon, 19 Oct at 11:53 AM
                            ,  Belal A. Bakheet <[email-masked]>  wrote:
                             
 Jessie , as stated few minutes back this should be taken by our IT .. 

  

 @ Ahmed Saleh , please your support 

  

 
 Kind Regards, 

 

 

 

بلال علي بخيت

 

 
 
مدير مبيعات تنفيذي للشركات

 
 
مبيعات الشركات

 

 
 
Belal A. Bakhit

 
 
Director of Corporate Sales Manager

 

 
 
Corporate Sales

 

 
 
M. +966 59 944 0011 | T. +966
 11 289 7760

 

 
 
E. [email-masked]
| P. www.sp.com.sa

 

 

 

 

@saudipost | 92 000 57 00

 

 
  
 Save a tree. Don’t hit print 

 

  

 

 

  

 
  
 From: Jessie Caparas <[email-masked]>
 
Sent: Sunday, October 18, 2020 8:22 PM 
To: Belal A. Bakheet <[email-masked]>; FarEye Support <[email-masked]>; abdulaziz s. al-hadi <[email-masked]>; saad i. binshuwayyi <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; [email-masked] 
Subject: RE: RE: NDR issue /// 6222068498 
Importance: High 

 

 Noted 
@Belal A. Bakheet

 

 
 Apologies – always mistakes adds Abdulaziz instead of Saad. 

 

 Anyhow, please do inform Saad that we do need a confirmation of the return. Fareye team is suggesting the below: 

 

 
We would like to inform you that Saudi Post pushed the update status "Return to
Office " for this AWB whereas
 the status "RETURNS TO ORIGINAL POSTAL OFFICE" is mapped in our system for RTO and hence the status of the same couldn't get updated in FarEye further. So, please ask Saudi Post team
 to send the correct update status for the shipments as per the current mapping in our system.

 

   

   
 
 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/c43232283ef312ee7949ea085232a07e0d4a2c0c93c5482c247fe65cef2b5d4c or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 Thanks,

 
 
Shailesh Bisht, 

 
 
 Technical Engineer 

 

 

 
 Thank you and Kind Regards, 

 Jessie Caparas 

 Email: 
[email-masked] 

 T: +97145172087 

 

 

 
From: Belal A. Bakheet <[email-masked]>
 
Sent: Sunday, October 18, 2020 10:25 AM 
To: Jessie Caparas <[email-masked]>; FarEye Support <[email-masked]>; abdulaziz s. al-hadi <[email-masked]>;
 saad i. binshuwayyi <[email-masked]> 
Cc: seeta.seeta <[email-masked]>;
[email-masked]; 
[email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>;
[email-masked] 
Subject: RE: RE: NDR issue /// 6222068498 

 

   

External email sender, please take precaution.

 
 
 Hi Jessie , can you always add Saad to such emails please? 

  

 
 Kind Regards, 

 

 

 بلال علي بخيت 

 

 
 
مدير مبيعات تنفيذي للشركات

 
 
مبيعات الشركات

 

 
 
Belal A. Bakhit

 
 
Director of Corporate Sales Manager

 

 
 
Corporate Sales

 

 
 
M. +966 59 944 0011 | T. +966
 11 289 7760

 

 
 
E. [email-masked]
| P. www.sp.com.sa

 

 

 

 
 
 @saudipost | 92 000 57 00 

 

 
  
 Save a tree. Don’t hit print 

 

  

 

 

 
From: Jessie Caparas <[email-masked]>
 
Sent: Sunday, October 18, 2020 8:17 AM 
To: FarEye Support <[email-masked]>; Belal A. Bakheet <[email-masked]>; abdulaziz s. al-hadi <[email-masked]> 
Cc: seeta.seeta <[email-masked]>;
[email-masked]; 
[email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>;
[email-masked] 
Subject: RE: RE: NDR issue /// 6222068498 
Importance: High 

 

   

@Belal A. Bakheet
@abdulaziz s. al-hadi

 

 
 Please do the needful as advised by Fareye team. 

 

 Tracking ID CRDSAL0063215120 

 

 
 Thank you and Kind Regards, 

 Jessie Caparas 

 Email: 
[email-masked] 

 T: +97145172087 

 

 

 
From: FarEye Support <[email-masked]>
 
Sent: Saturday, October 17, 2020 8:03 PM 
To: Jessie Caparas <[email-masked]> 
Cc: seeta.seeta <[email-masked]>;
[email-masked]; 
[email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>;
[email-masked] 
Subject: Re: RE: NDR issue /// 6222068498 

 

   

External email sender, please take precaution.

 

 

 Dear Jessie, 

 

   

 
 
We would like to inform you that Saudi Post pushed the update status "Return to
Office " for this AWB whereas
 the status "RETURNS TO ORIGINAL POSTAL OFFICE" is mapped in our system for RTO and hence the status of the same couldn't get updated in FarEye further. So, please ask Saudi Post team
 to send the correct update status for the shipments as per the current mapping in our system.

 

 

 

  

 
 
 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/c43232283ef312ee7949ea085232a07e0d4a2c0c93c5482c247fe65cef2b5d4c or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 

 

 

 

 

 

 
 Thanks,

 

 

 
Shailesh Bisht, 

 

 

 Technical Engineer 

 

 

 

 
FarEye-
 Enabling Digital Logistics

 

 
Call: +91 70-6595-6595

 

 

 

 

 

 

 

 
 
7+ Mentions

 

 

 

 
 
Digital Disruptor

 

 

 

 
 
Recognized

 

 

 
 
Chicago   |   London   |   Dubai   |   Singapore   |   India

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

  

 

 

 

 

 

 

 

 

 

 

Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done,
 will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.

 

 

 

On Sat, 17 Oct at 2:14 PM
, FarEye Support <[email-masked]> wrote:

 

 
 
 Dear Jessie, 

 

   

 
 Greetings from FarEye! 
 
We would like to inform you that we have received your concern regarding the order status update and we are working on the same. We will get back to you as soon as we have an update or need any details to proceed further. 
 
We are happy to help 

 

   

 

 

 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/c43232283ef312ee7949ea085232a07e0d4a2c0c93c5482c247fe65cef2b5d4c or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 
 
Thanks and Regards,

 

  

 

Nishant Kamal 
Technical Engineer |
FarEye 

 

 

 

 

 

 
 
Call: +91 70-6595-6595

 

 
 ||

www.getfareye.com

 

 

 

 

Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done,
 will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.

 

 

 

 

 
 
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Disclaimer: 
This email has been sent from Saudi Post Organization. The information in this email is considered to be confidential. It is solely intended for the person(s) named above. 
If you are not an intended recipient, please notify the sender and delete this email from your system. 

 
 This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from
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 or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither
 the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof.
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