Subject: Fwd: A/C debited - Unable to track the customer's account
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Wed, 21 Oct 2020 18:34:21 -0700 (MST)

Dear Team, 

Kindly do the follow up for this one. 

Regards, 
Nikhil. 

From: "Apoorv Joshi" <[email-masked]> 
To: "Mustafa Chakki" <[email-masked]> 
Cc: "Rashid Gafoor Kaskar" <[email-masked]>, "anju john" <[email-masked]>, "Harish Thakor" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Thursday, 15 October, 2020 13:52:03 
Subject: Fwd: A/C debited - Unable to track the customer's account 

Hi Mustafa, 

Kindly assist in closing the below case. The debited amount is KWD 9.22, on Aug 15, under transaction ID 022845014732. 

Customer's email ID: [email-masked] 

Thank you for your help! 

Regards, 
Apoorv 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Malik Ismail" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "harish thakor" <[email-masked]>, "anju john" <[email-masked]> 
Sent: Wednesday, 7 October, 2020 00:30:08 
Subject: Re: A/C debited - Unable to track the customer's account 

Hi Team, 

Any update in below case. 

Regards, 
Fauzan 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]>, "Malik Ismail" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "harish thakor" <[email-masked]>, "anju john" <[email-masked]> 
Sent: Tuesday, 29 September, 2020 12:50:42 
Subject: Re: A/C debited - Unable to track the customer's account 

Hi Rashid, 

Any update ? 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Rashid Kaskar" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Harish thakor" <[email-masked]>, "anju john" <[email-masked]> 
Sent: Monday, September 14, 2020 9:28:27 PM 
Subject: Re: A/C debited - Unable to track the customer's account 

Hi Rashid 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Sunday, September 13, 2020 9:25:49 PM 
Subject: A/C debited - Unable to track the customer's account 

Dear team, 
With regards to Ticket ID 1470415, the customer is complaining that his account was debited on Aug 15 but the order was not placed successfully. Unable to find customer's details with the email id mentioned. 

The debited amount is KWD 9.22, on Aug 15, under transaction ID 022845014732. 

Customer's email ID: [ mailto:[email-masked] | [email-masked] ] 

The attached image is for the debit confirmation received by the customer. Kindly assist. 

Regards, 
Nikhil.