Subject: Refund initiated partially: Case id - 1596930 Order Number: 9607756393
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 21 Oct 2020 07:49:06 -0700 (MST)

Hi Team, 

We are not getting any response on the child ticket# 1597651 on the below concern. 

Please note that the customer has returned the two items (162187418 - - Lee Cooper Printed T-shirt with Crew Neck and Short Sleeves and 161668490 - - Skechers Textured Running Shoes with Lace-Up Closure) under the AWB - 46039970583 however the refund has been initiated for only one item. We request you to please check if we have received both the items. 

If yes, then please process the refund for the item - 162187418 - - Lee Cooper Printed T-shirt with Crew Neck and Short Sleeves as well. 

Problem statement: Refund initiated patrially 

Case id - 1596930 
Order Number: 9607756393 
Order Created: 10/12/2020 
Tracking id - 46039970583 

Return request created: 1000068907 

Assistance Required: Process the refund on priority 

Kindly note that as per tracking the item has been returned to the warehouse on 10/17/2020 still the refund for the same has not been initiated. 

Regards, 
Manish