Subject: RE: Refund Not Processed
From: Mohd Imran <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Abdulqader Ahmed <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 21 Oct 2020 09:06:24 +0000

Hi Fauzan,

Items received and scanned in warehouse. Please raise this issue to JIRA with below screenshot.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Wednesday, October 21, 2020 8:10 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Abdulqader Ahmed <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Refund Not Processed
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist us to process the below RMA as the items has been returned to Conloc on 12 Sep 2020. But the RMA still not processed.

Regaeds,
Fauzan

________________________________
From: "Abdulqader Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, October 19, 2020 10:35:51 PM
Subject: Refund Not Processed

Hi Team

Problem Statement: Refund Not Processed

Order Date :Aug 23, 2020
Order ID:6218012400
Tracking ID:46174186450
RMA:24064552

Assistance Required: Need refund for customer.

Issue Description: As per the Aramex website the return items has been returned to WH on 12 Sep 2020 and till now the RMA not processed kindly check and process the RMA asap and update us.

Regrds
Abdulqader

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