Subject: Refund initiated partially: Case id - 1558355 Order Number: 9606329617, RMA - 1000045770
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 20 Oct 2020 22:23:36 -0700 (MST)

Hi Team, 

Please note that the customer has reported to us that he has returned two items however the refund has been initiated for only one item. 

Please find the below item for which the refund is still pending and do the needful. Screenshot attached for the same. 

Problem statement: Refund initiated partially 

Case id - 1558355 
Order Number: 9606329617 
Order Created: 10/4/2020 
Tracking id - RP1006001332 
RMA - 1000045770 

Item name: 162299455 - - Set of 2 - Lace Padded Plunge Bra with Briefs 
​Item cost: AED 34.00 

Return request created: 1000045770 

Assistance Required: Process the refund on priority 

Kindly note that as per tracking the item has been returned to the warehouse on 10/14/2020 still the refund for the same has not been initiated. 

Regards, 
Manish