Subject: Re: RE: Refund / Returned order / 6223969096
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Oct 2020 23:04:04 +0000

Dear Imran,     We have successfully updated the status of the shared AWB. Please check and let us know if any further assistance is required.        {   "customer_shipment_id": "622396909622999991",   "customer_shipment_status": "NDR",   "customer_shipment_sub_status": "NDR",   "change_in_customer_shipment_status": "TRUE",   "shipment_direction": "FORWARD",   "event_timestamp": "2020-09-23 09:33:00",   "entry_type": "Hybris",   "order_id": "6223969096",   "chargeable_weight": "2.4025",   "scac": "SAU",   "seller_organization_code": "LMG_KSA",   "ship_node": "2299999",   "tracking_id": "CRDSAL0066971220",   "reference_number": "CRDSAL0066971220" }        You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/62c38b22bfbef98bfc7e3e091078194adfe501a2d5b27850e625836bb599e4f0 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.        Ipsit Sharma Technical Engineer | Fareye       Call: +91 70-6595-6595         7+ Mentions    Digital Disruptor    Recognized    Chicago   |   London   |   Dubai   |   Singapore   |   India                     Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.   
                           
                            On
                            Tue, 20 Oct at  6:57 PM
                            ,  Bhaskar Mandelia <[email-masked]>  wrote:
                             
 Hi Fareye Support, 

 

 Please go ahead. Confirm once done.  

 

 

 

 

  
 From: Mohd Imran <[email-masked]>  
Sent: Tuesday, October 20, 2020 5:21 PM 
To: FarEye Support <[email-masked]>; Vishwajeet Singh <[email-masked]>; Bhaskar Mandelia <[email-masked]> 
Cc: K Nayan <[email-masked]>; Escalations Dxbteam <[email-masked]>; [email-masked]; [email-masked]; seeta.seeta <[email-masked]>; [email-masked]; [email-masked];
 Jessie Caparas <[email-masked]> 
Subject: RE: RE: Refund / Returned order / 6223969096 

 

 Looping 
@Vishwajeet Singh

@Bhaskar Mandelia

 

 

 
From: FarEye Support <[email-masked]>
 
Sent: Tuesday, October 20, 2020 4:57 PM 
To: Mohd Imran <[email-masked]> 
Cc: K Nayan <[email-masked]>; Escalations Dxbteam <[email-masked]>;
[email-masked]; 
[email-masked]; seeta.seeta <[email-masked]>;
[email-masked]; 
[email-masked]; Jessie Caparas <[email-masked]> 
Subject: Re: RE: Refund / Returned order / 6223969096 

 

   

External email sender, please take precaution.

 

 

 Dear Mohd, 

 

   

 
 In order to proceed further, we need confirmation from Vishwajeet,post-confirmation we will proceed further. 

 

   

 
 @Vishwajeet Please confirm on it. 

 

   

 

 

 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/62c38b22bfbef98bfc7e3e091078194adfe501a2d5b27850e625836bb599e4f0 or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 
 Thanks and Regards, 

 

   

 
 
 Tamkin Raza, Technical Engineer

 

 
  FarEye-
 Enabling Digital Logistics  

 

 

 
 
 Call: +91 7065956595

 

 

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

On Tue, 20 Oct at 12:40 PM
, FarEye Support <[email-masked]> wrote:

 

 

Dear Mohd,​

 

 

 

 
 
We would like to inform you that we have received your concern regarding status update we are working on the same and will update you soon.

 

 

   

 

 

 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/62c38b22bfbef98bfc7e3e091078194adfe501a2d5b27850e625836bb599e4f0 or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 
 Thanks and Regards, 

 

   

 
 
 Tamkin Raza, Technical Engineer

 

 
  FarEye-
 Enabling Digital Logistics  

 

 

 
 
 Call: +91 7065956595

 

 

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

On Tue, 20 Oct at 12:20 PM
, Jessie Caparas <[email-masked]> wrote:

 

 
 Hi Team, 

 

 

 
 Please mark as RTO Delivered. 

 

 

 
 23/09/2020        09:33 

 

 

 
 It is showing as Undelivered in portal. 

 

 

 

 

 

 

 

Thank you and Kind Regards,

 

 
Jessie Caparas

 

 
Email:
[email-masked]

 

 
T: +97145172087

 

 

 

 

 

 

 
166720:211857

 

 

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