Subject: RE: late Shipping // 6220320539 // 1506780
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Nitesh Singh <[email-masked]>
Date: Tue, 20 Oct 2020 06:46:58 +0000

Hi Shakeeb,

This is being taken cared of by Malik.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Shakeeb Arsalan <[email-masked]>
Sent: Tuesday, October 20, 2020 7:23 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Nitesh Singh <[email-masked]>
Subject: Re: late Shipping // 6220320539 // 1506780

External email sender, please take precaution.
Hi Team,
Problem Statement: Late Shipping

Order number: 6220320539
Order date: Aug 31, 2020
Tracking ID: NA
Please assist regarding the following issue.
Please note that  1511900 child ticket created month ago but we did not get update.
even the cancellation is getting failed.

We need ur assistance in order to close the issue.

Regards
Shakeeb

________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, October 10, 2020 10:08:17 AM
Subject: late Shipping // 6220320539 // 1506780

Hi Team,

Problem Statement: Late Shipping

Order number: 6220320539
Order date: Aug 31, 2020
Tracking ID: NA

Assistance Required: Need order at store

Summary: Order placed on 31 Aug, 2020, however it hasn't been delivered to store.

Child ticket: 1511900 has been created, however no update has been received yet.

Kindly arrange a delivery at store on priority basis.

Thanks,
Nitesh

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