Subject: RE: RE: Refund Not Processed// 6221169617
From: Jessie Caparas <[email-masked]>
To: FarEye Support <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Vishwajeet Singh <[email-masked]>
Date: Tue, 20 Oct 2020 06:43:41 +0000

Thanks!

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: FarEye Support <[email-masked]>
Sent: Monday, October 19, 2020 7:12 PM
To: Jessie Caparas <[email-masked]>
Cc: seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>; Vishwajeet Singh <[email-masked]>; Jessie Caparas <[email-masked]>
Subject: Re: RE: Refund Not Processed// 6221169617

External email sender, please take precaution.
Dear Jessie,

We have updated the above order as RTO, request you to check & confirm.

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You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/c04ab4451b5438d327270c6c5580a91f0a28de0bf0ecb1f084f9fc8c4432bc4f<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2Fc04ab4451b5438d327270c6c5580a91f0a28de0bf0ecb1f084f9fc8c4432bc4f&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C1490554d728a4200819f08d87441657f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637387171527685836%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=3N5e26dAafE7bgS7Oh1LFSgVwfwVEGV%2BLRk%2FbCFi8XE%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C1490554d728a4200819f08d87441657f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637387171527685836%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=EI0wV5TYqNuvCcMClSOlHCg9qPK%2BrcntaTagbJGRPt8%3D&reserved=0> to check the details.
Thanks,
Sanjeev Pandey,
Technical Engineer

FarEye- Enabling Digital Logistics<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C1490554d728a4200819f08d87441657f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637387171527695829%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=D4e5VUxW2Ghu0%2B6TH%2FSOCLYjqtPrnfy2vxs%2B54fy0ZU%3D&reserved=0>
Call: +91 70-6595-6595
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On Mon, 19 Oct at 12:52 PM , Vishwajeet Singh <[email-masked]> wrote:
Pls change the status

Regards,
VJ
Supply Chain || Landmark Group
Landmark Tower, 18th Floor , Dubai Marina
UAE M     +971-585429874
UAE P      +971-45174259
KSA M     +966-596014307

From: FarEye Support <[email-masked]>
Sent: Monday, October 19, 2020 6:16 AM
To: Jessie Caparas <[email-masked]>
Cc: seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]>; Vishwajeet Singh <[email-masked]>
Subject: Re: RE: Refund Not Processed// 6221169617

External email sender, please take precaution.
Dear Vishwajeet,

Please reply to our previous email so that we can proceed further with the case.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/c04ab4451b5438d327270c6c5580a91f0a28de0bf0ecb1f084f9fc8c4432bc4f<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2Fc04ab4451b5438d327270c6c5580a91f0a28de0bf0ecb1f084f9fc8c4432bc4f&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C1490554d728a4200819f08d87441657f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637387171527715821%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=S1HaKQeoD5lH%2BVyu8W5A3quibY3fyXx%2Bto8zcu8lPAA%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C1490554d728a4200819f08d87441657f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637387171527715821%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=JND329ElVXR8lkaAmqSCazc3GXY2okoyaKYngLA4FBc%3D&reserved=0> to check the details.
Thanks,
Sanjeev Pandey,
Technical Engineer

FarEye- Enabling Digital Logistics<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C1490554d728a4200819f08d87441657f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637387171527725814%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=oECrZ5QsO9Z%2BaUA0%2Fcy5U2xahcNKGCNZRsdU%2FG83dWk%3D&reserved=0>
Call: +91 70-6595-6595
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On Sat, 17 Oct at 3:00 PM , FarEye Support <[email-masked]<mailto:[email-masked]>> wrote:
Dear Vishwajeet,
​
Please confirm if the changes need to be done.
​
@Jessie upon confirmation we will proceed further from now to avoid any mismatch.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/c04ab4451b5438d327270c6c5580a91f0a28de0bf0ecb1f084f9fc8c4432bc4f<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2Fc04ab4451b5438d327270c6c5580a91f0a28de0bf0ecb1f084f9fc8c4432bc4f&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C1490554d728a4200819f08d87441657f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637387171527755793%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=LHcEoIM%2BlpoojtKcF61lqZh1nvw1p%2FMiafEb4OKWiNA%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C1490554d728a4200819f08d87441657f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637387171527755793%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=OnFjNekYydZumKsBISYtVTXfpq15xA3SDcoxQZno2HY%3D&reserved=0> to check the details.
Thanks,
Sanjeev Pandey,
Technical Engineer

FarEye- Enabling Digital Logistics<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C1490554d728a4200819f08d87441657f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637387171527765788%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=H09ivy3NGRRAMu8TjT8ONXS7F9k6IV6YQyqjwOgYFko%3D&reserved=0>
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On Sat, 17 Oct at 12:07 PM , FarEye Support <[email-masked]<mailto:[email-masked]>> wrote:
Dear Jessie,

Greeting from FarEye!

We have received your concern regarding the refund not processed. We will revert you back as soon as we have an update or need any details to proceed further. We are working on the same.
​

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/c04ab4451b5438d327270c6c5580a91f0a28de0bf0ecb1f084f9fc8c4432bc4f<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2Fc04ab4451b5438d327270c6c5580a91f0a28de0bf0ecb1f084f9fc8c4432bc4f&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C1490554d728a4200819f08d87441657f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637387171527795770%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=lgIUsKRq7KhMSJXEifAxG7WWBaH743gHtP4%2BwiZae8A%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C1490554d728a4200819f08d87441657f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637387171527795770%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Gp4bfnGgGsTyZPWtoPE5wpt3kdxqME9zWtdJfRSpRI8%3D&reserved=0> to check the details.
Thanks and Regards,

Garima Mathur, Technical Engineer
FarEye- Enabling Digital Logistics<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C1490554d728a4200819f08d87441657f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637387171527805765%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=z6YwbikVcDGvMT9LdLtDH1B02I6BeeMXoMSV4CH3NxQ%3D&reserved=0>

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