Subject: Amount Deducted Twice // 6205560970
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Ebrahim <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 19 Oct 2020 19:12:25 -0700 (MST)

Hi Malik, 

Kindly assist us if the amount has captured under the below SADAD transaction ID. 

Regards, 
Fauzan 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, October 10, 2020 1:56:43 AM 
Subject: Amount Deducted Twice // 6205560970 

Hi Team, 

With reference to the order number: 6205560970 
Customer's email: [email-masked] 

The customer is claiming that the amount has been deducted twice, and shared with us the proof PFA as he p rovided both transaction IDs: 
P1000000000004758688 
P1000000000004758686 

Need your assistance. 
Please refund if the amount has been deducted . 

Regards 
Ebrahim Hageb