Subject: Technical Issue//Order ID: 9606721769
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 19 Oct 2020 09:56:48 -0700 (MST)

Hi Team, 
Problem Statement: Technical Issue 

Order Date : Oct 6, 2020 
Order ID: 9606721769 
Tracking ID: NA 

Issue Description : The Customer placed the order on Oct 6 , 2020 , and it is pending since then. 

Case History : The customer reached out to us on Oct 17 , 2020 , and since then the issue has been escalated to the warehouse team and they have told that this order is facing some technical IT issue. 
PFB the attached screenshot of the response from warehouse. 

Assistance Required : We request you to look into this concern and help us to resolve the case on ASAP. 

Regards, 
Ebrahim Hageb