Subject: C-SAT performance (LSM)
From: Mohd Imran <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Mustehsan Siddiqui <[email-masked]>, Jessie Caparas <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Saurabh <[email-masked]>
Date: Mon, 19 Oct 2020 07:58:28 +0000

Hi Team,

Please find below our C-SAT performance for Emails and chats of last four weeks .

Let's focus on to achieve 70% and maintain score in an increasing trend. And we can only achieve this by maintaining quality standards and proper escalation of issues.

Will be sharing weekly C-SAT report from our end in order gauge team's performance.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

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