Subject: RE: RMA to be processed #6221151555
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Ksaconloc Returns <[email-masked]>, ArishLaila <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 19 Oct 2020 05:11:14 +0000

Hi Fauzan,

Its already refunded.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Saturday, October 17, 2020 5:40 PM
To: Ksaconloc Returns <[email-masked]>; ArishLaila <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: RMA to be processed #6221151555
Importance: High

External email sender, please take precaution.
Hi Team,

With refernce to order #6221151555
Order date: Sep 3, 2020
RMA: 24135347
RMA amount: 288SAR
Ticket ID: 1500219 Child ticket:  1507137

Customer raised retuned request on 09 Sep 2020 and it has been collected and delivered to Conloc on 21 Sep 2020. Under AWB (46177010843) and till now the RMA still not processed. We have created a child ticket but still not get any update on the same. Kindly assist us and process the refund.

Regards,
Fauzan
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