Subject: Re: Amount Deducted // [email-masked] // 1466498
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 18 Oct 2020 20:02:39 -0700 (MST)

Hi Team, 

Case is pending for a long time and customer is contacting us on regular basis, chasing their refund. 

Kindly look into this and update us. 

Thanks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, 15 September, 2020 13:05:04 
Subject: Amount Deducted // [email-masked] // 1466498 

Hi Team, 

With reference to email address: [email-masked], Customer is complaining that an amount was deducted on 07 Sept, 2020 however as per our records, no order was placed on that date. 

Customer provided the statement as attached. 

Kindly look into this and do the needful. 

Thanks, 
Nitesh