Subject: New Reply Received - Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 18 Oct 2020 12:32:46 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Delivery  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><a id="OWAAM6D491048250648FBBEF2D4B89CB626B4" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Jagmohan Urmaliya (TCS)</span></a></div>
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<div class="MsoNormal">Can you please assist here??</div>
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<div class="MsoNormal">Thanks &amp; Regards ,</div>
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<div class="MsoNormal">Ahamed Fayaz S I</div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#767171">Tower Lead- Enterprise Applications</span></b></div>
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<div class="MsoNormal" style="background:white"><b><span style="font-size:10.0pt;color:#767171">Desk : +971 4 809 4374 | Cell : +971  56  688 7906</span></b></div>
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<b><span style="color:gray">Email :</span></b><span style="color:#C00000"> </span><u><span style="color:#0563C1"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></u><span style="color:#212121"></span>
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<div>From: Anwar Abdullah &lt;[email-masked]&gt;
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<b>Sent:</b> Sunday, October 18, 2020 4:25 PM<br>
<b>To:</b> LMG OMS &lt;[email-masked]&gt;; Vijay mandal (TCS) &lt;[email-masked]&gt;; Mohd Saif &lt;[email-masked]&gt;<br>
<b>Cc:</b> Sachin Maheshwari &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;; Thangarajan Kulandavel &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;; Arnel Navor
 &lt;[email-masked]&gt;; Babyshop &lt;[email-masked]&gt;; Manager.Jarir &lt;[email-masked]&gt;; Centrepoint Jarir &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#1560137] - Delivery INC0874594 </div>
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<div class="MsoNormal">Dear Mr. <a id="OWAAMAE2AC3CEB1C3498699A3D85E6236C3D9" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Mohd Saif</span></a>,</div>
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<div class="MsoNormal">These 2 orders </div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt;color:#C00000">Still not fixed ! ( not reflecting on Sahla )</span></b></div>
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<div class="MsoNormal">INC0874594</div>
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<div class="MsoNormal">Since 12 October are pending , kindly asst on this mater </div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#262626">T&amp;R</span></b></div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#262626">Anwar Abdullah</span></b></div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#262626">Centrepoint - KSA - Riyadh</span></b></div>
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<div class="MsoNormal"><u><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></u></div>
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<b>From:</b> Anwar Abdullah <br>
<b>Sent:</b> Wednesday, October 14, 2020 2:56 PM<br>
<b>To:</b> LMG OMS &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vijay mandal (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Sachin Maheshwari &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Thangarajan
 Kulandavel &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Arnel Navor &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Mohd Saif &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manager.Jarir &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Centrepoint Jarir &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#1560137] - Delivery INC0874594</div>
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<div class="MsoNormal">Dear <a id="OWAAM7D428EE525E4415F924E109B3FF9A131" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@LMG OMS</span></a>
<a id="OWAAM5FBFF5EE64C44AEFA43892113F68F689" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Vijay mandal (TCS)</span></a>,</div>
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<span style="color:#C00000">Still not fixed </span>! ( not reflecting on Sahla )</div>
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<div class="MsoNormal">INC0874594</div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#262626">Anwar Abdullah</span></b></div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#262626">Centrepoint - KSA - Riyadh</span></b></div>
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<b>From:</b> Anwar Abdullah <br>
<b>Sent:</b> Tuesday, October 13, 2020 10:03 AM<br>
<b>To:</b> Manager.Jarir &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint Jarir &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; LMG OMS &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Vijay mandal (TCS) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Sachin Maheshwari &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Thangarajan
 Kulandavel &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Arnel Navor &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Mohd Saif &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#1560137] - Delivery</div>
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<div class="MsoNormal">Thanks for updating Mr. <span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>
Mohammed Navas</span><span style='font-family:"Tahoma",sans-serif;color:black'></span>
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<div class="MsoNormal">Dear <a id="OWAAME5D4F8FB03B4479CA50CD2FEB4E7D484" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@LMG OMS</span></a>
<a id="OWAAMB17AB590E3524DDAA88A5B8B9A023491" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Vijay mandal (TCS)</span></a>,</div>
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<div class="MsoNormal"><b>Ticket Number: INC0874594</b></div>
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<div class="MsoNormal">This order still not reflecting on sahla , store raised #SR and till today not fixed</div>
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<div class="MsoNormal">Pls do the needful ..</div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#262626">Anwar Abdullah</span></b></div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#262626">Centrepoint - KSA - Riyadh</span></b></div>
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<div class="MsoNormal"><u><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></u></div>
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<b>From:</b> Manager.Jarir &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, October 12, 2020 10:25 PM<br>
<b>To:</b> Anwar Abdullah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint Jarir &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Sachin Maheshwari &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Thangarajan
 Kulandavel &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Arnel Navor &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#1560137] - Delivery</div>
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<div class="MsoNormal">Hi Anwar,</div>
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<div class="MsoNormal">The order <span style="font-size:10.5pt;font-family:-apple-system">
6226512625 still not reflecting on our Sahla dashboard ‘receive’ option.</span>
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<div class="MsoNormal">We have called and informed customer to come and collect         
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<div class="MsoNormal"><span style='font-family:"Bradley Hand ITC";color:black'>Thanks &amp; Regards..</span></div>
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<div class="MsoNormal"><span style='font-family:"Tahoma",sans-serif;color:black'>Mohammed Navas</span></div>
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<span style='font-family:"Tahoma",sans-serif;color:black'>Mall Manager</span><span style="color:black"></span>
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<span style='font-family:"Tahoma",sans-serif;color:black'>Cp Jarir, Jeddah</span><span style="color:black"></span>
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<span style='font-family:"Tahoma",sans-serif;color:black'>Mobile: +966 0568725277  Extn.: 7692</span><span style="color:black"><br>
</span><b><span style='font-family:"Tahoma",sans-serif;color:black'>Email</span></b><span style='font-family:"Tahoma",sans-serif;color:black'>:
</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Tahoma",sans-serif;color:#0563C1'>[email-masked]</span></a><span style="color:#1F497D"></span>
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<span style='font-family:"Arial",sans-serif;color:black'>Jeddah 22251 l Saudi Arabia</span><span style="color:#1F497D"></span>
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<b>From:</b> Anwar Abdullah <br>
<b>Sent:</b> Monday, October 12, 2020 7:00 AM<br>
<b>To:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manager.Jarir &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint Jarir &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Sachin Maheshwari &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Thangarajan
 Kulandavel &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Arnel Navor &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#1560137] - Delivery</div>
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<div class="MsoNormal">Dear <a id="OWAAM815DC1947B584592A20BE9FC1E69D54C" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Babyshop</span></a>,</div>
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<div class="MsoNormal">Pls find the mail attached for the issue …this order not reflection  on Sahla
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<div class="MsoNormal">Dear <a id="OWAAM28DF4AD87BFF4C3790D3EA345D4B0961" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint Jarir</span></a>
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<div class="MsoNormal">Pls call customer for collection and take customer acknowledgement , once will IT will fixed pls update it</div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#262626">Centrepoint - KSA - Riyadh</span></b></div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#262626">Ext. 3738</span></b></div>
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<a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a><u></u>
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<b>From:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, October 12, 2020 3:16 PM<br>
<b>To:</b> Anwar Abdullah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Manager.Jarir &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint Jarir &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Sachin Maheshwari &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Thangarajan
 Kulandavel &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#1560137] - Delivery</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear Anwar/Manager,<br>
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order number: 6226512625<br>
Store Code: Babyshop21132<br>
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Kindly update on an urgent basis if the order is received at the store. The customer is contacting on a daily basis regarding their order.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Wed, 7 Oct at 4:35 PM
<span class="separator">, Anwar Abdullah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style="font-size:10.5pt;font-family:-apple-system">Dear
</span><a id="OWAAM722DD9577EA748E890B3CD9CD922A50B" href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;text-decoration:none'>@Manager.Jarir</span></a><span style="font-size:10.5pt;font-family:-apple-system">,</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">order number: 6226512625<br>
Store Code: Babyshop21132</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Pls check this order if physically available in your store or not …</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">( If order available in store pls receive it and call customer for collection)</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Pls update
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<b><span style="font-size:10.0pt;font-family:-apple-system;color:#262626">T&amp;R</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span style="font-size:10.0pt;font-family:-apple-system;color:#262626">Anwar Abdullah</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span style="font-size:10.0pt;font-family:-apple-system;color:#262626">Centrepoint - KSA - Riyadh</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span style="font-size:10.0pt;font-family:-apple-system;color:#262626">Ext. 3738</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">From: Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Wednesday, October 7, 2020 2:05 PM<br>
<b>To:</b> Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anwar Abdullah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Sachin Maheshwari &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#1560137] - Delivery</span></div>
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<b><i><span style="font-size:13.5pt;font-family:-apple-system;color:indianred">External email sender, please take precaution.</span></i></b><span style="font-size:10.5pt;font-family:-apple-system">
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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With reference to the order number: 6226512625<br>
Store Code: Babyshop21132<br>
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The following order is placed on Sep 23, 2020 and the status is still ready to ship. Please confirm if the order is available at the store. If so, please contact customer and ask them to collect their order.<br>
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Thank you for your help.<br>
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Regards,</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">1560137:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1560137