Subject: RE: Late shipment // 6207780943
From: Anwar Abdullah <[email-masked]>
To: Manager AzharMall <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Qazi Mohammed <[email-masked]>, Shahul Abdulrazack <[email-masked]>, Arnel Navor <[email-masked]>, Arnel Navor <[email-masked]>, afzal syed <[email-masked]>, Abt Fleet <[email-masked]>, "Elvis V. Garcia" <[email-masked]>
Date: Sun, 18 Oct 2020 12:35:56 +0000

Dear @Manager AzharMall<mailto:[email-masked]>,

WH team confirmed this order has already dispatched to store w/ del. #: 362868 on dated 14th July 2020.
Pls cross check again about this order 6207780943

Pls update us ASAP

T&R
Anwar Abdullah
Centrepoint - KSA - Riyadh
Ext. 3738
[email-masked]<mailto:[email-masked]>

From: Elvis V. Garcia <[email-masked]>
Sent: Wednesday, October 14, 2020 3:33 PM
To: Anwar Abdullah <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Qazi Mohammed <[email-masked]>; Shahul Abdulrazack <[email-masked]>; Arnel Navor <[email-masked]>; Manager AzharMall <[email-masked]>; Arnel Navor <[email-masked]>; afzal syed <[email-masked]>; Abt Fleet <[email-masked]>
Subject: RE: Late shipment // 6207780943

Dear @Anwar,

Please be inform that this is old shipment & it took almost 3 months' time to follow up.

The said order already dispatched to store w/ del. #: 362868 on dated 14th July 2020.

Best Reg's,

Elvis Vargas Garcia
Mob. #: +966 54 436 3899, Ext: 2004

" Be Educated w/ manners, not just Educated! "

From: Anwar Abdullah <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, October 14, 2020 3:11 PM
To: Elvis V. Garcia <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Shahul Abdulrazack <[email-masked]<mailto:[email-masked]>>; Arnel Navor <[email-masked]<mailto:[email-masked]>>; Manager AzharMall <[email-masked]<mailto:[email-masked]>>; Arnel Navor <[email-masked]<mailto:[email-masked]>>
Subject: RE: Late shipment // 6207780943

Dear @Elvis V. Garcia<mailto:[email-masked]>,

Pls share the POD of this order 6207780943

Store confirming not received
Pls share ASAP .. we need to update customer about his order .

T&R
Anwar Abdullah
Centrepoint - KSA - Riyadh
Ext. 3738
[email-masked]<mailto:[email-masked]>

From: Manager AzharMall <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 13, 2020 2:48 PM
To: Anwar Abdullah <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; M Ataullah <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Shahul Abdulrazack <[email-masked]<mailto:[email-masked]>>; Arnel Navor <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late shipment // 6207780943

   Dears,
  I have called the customer many times but there is no answer.
Thanks &Regards
Mall manager azharmall
Fahad AlMalki
Mob-0550702098

________________________________
From: Anwar Abdullah <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, October 11, 2020 11:44:26 AM
To: Manager AzharMall <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; M Ataullah <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Shahul Abdulrazack <[email-masked]<mailto:[email-masked]>>; Arnel Navor <[email-masked]<mailto:[email-masked]>>
Subject: RE: Late shipment // 6207780943

Dear @Manager AzharMall<mailto:[email-masked]>,

Pls update us about this order ..not yet available ?!

T&R

Anwar Abdullah

Centrepoint - KSA - Riyadh

Ext. 3738

[email-masked]<mailto:[email-masked]>

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, October 10, 2020 3:08 AM
To: Manager AzharMall <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; M Ataullah <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Anwar Abdullah <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late shipment // 6207780943
Importance: High

External email sender, please take precaution.

Hi Fahad,

Please find the mobile number of the customer: +966555529272

And please update us to close the case.

Regards,

Fauzan

________________________________

From: "manager azharmall" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "M Ataullah" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Qazi Mohammed" <[email-masked]<mailto:[email-masked]>>, "Anwar Abdullah" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 9 October, 2020 20:04:51
Subject: Re: Late shipment // 6207780943

   Dear Mr. Fauzan,

The order not available in store,  I need mobile number of customer for check with customer.

Thanks &Regards

Mall manager azharmall

Fahad AlMalki

Mob-0550702098

________________________________

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Friday, October 9, 2020 6:54:56 AM
To: Manager AzharMall <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; M Ataullah <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Anwar Abdullah <[email-masked]<mailto:[email-masked]>>
Subject: Late shipment // 6207780943

External email sender, please take precaution.

Hi Team,

Kindly u[date us if the order #6207780943 physically available at store.

Regards,

Fauzan

________________________________

From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 27 September, 2020 11:29:14
Subject: Late shipment // 6207780943

Hi team

Problem Statement: Late shipment.
Order Created:Jul 11, 2020
Order Number:6207780943
Tracking ID: 620778094322999991
Assistance Required: Need urgent shipping.

Issue Description: This is late shipping issue, Please be informed it's already escalated to the WH and Store C&C team, multiple time but still not resolved,

Please advice on the below.

Regards
Syed Ataullah.

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Canwar.abdullah%40landmarkgroup.com%7Cb1e741141e1249cd3e5c08d8703d4163%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637382755677681081&sdata=m%2B5s2X6F5sHhvEI4kAgIKVWLVy1jzd%2FpH4zJCsJIgXo%3D&reserved=0>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com