Subject: 8388370753 // KNET Refund issue
From: M Ataullah <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 17 Oct 2020 22:49:10 -0700 (MST)

Hi Tea, 

Problem Statement: Refund issue 

Order Date : Jun 19, 2020 
Order ID: 8388370753 
Total Price: KWD59.32 
Identifier: KNET 
Assistance Required: Need to share transaction ID. 

Issue Description: The order has been cancelled and refund has been follow on on the Hybris since 7/12/20, but the customer claiming he did not receive the refund, kinldy check the issue and share the transaction ID ASAP. 
​ 
Best Regards 
Syed