Subject: New Reply Received - Delivery Follow Up - 9607882751
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Sun, 18 Oct 2020 04:23:09 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Delivery Follow Up - 9607882751  Ticket comment <div class="WordSection1">
<div class="MsoNormal">HI,</div>
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<div class="MsoNormal">What is the query? What information is required?</div>
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<span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:black'>Radhika Lad</span><span lang="EN-GB" style="color:black"></span>
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<span style='font-size:8.0pt;font-family:"Helvetica",sans-serif;color:black'>Executive - HR</span><span lang="EN-GB" style="color:black"></span>
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<span style="color:black"><img width="15" height="15" style="width:.1562in;height:.1562in" id="Picture_x0020_8" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE1Nzc1NDAxNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.6KBmN4evRI8Qq2iP1bdRphacc1Ty20oGbJyuQ96RaFU"></span><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:black'>  </span><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif;color:black'>+971
 4 517 3452</span><span lang="EN-GB" style="color:black"></span>
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<span lang="EN-GB" style="color:black"><img width="9" height="18" style="width:.0937in;height:.1875in" id="Picture_x0020_7" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE1Nzc1NDAxOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ow3Q4HL24ijlGFA8Ys4Y_K0pZrhxdDndeCfrnKG83nk"></span><span style='font-size:10.5pt;font-family:"Helvetica",sans-serif;color:black'>   </span><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif;color:black'>+971
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<span style='font-size:9.0pt;font-family:"Helvetica",sans-serif;color:black'>Landmark Tower, Dubai Marina, Dubai PO Box 25030, United Arab Emirates</span><span lang="EN-GB" style="color:black"></span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Shoemart &lt;[email-masked]&gt; <br>
<b>Sent:</b> Saturday, October 17, 2020 4:22 PM<br>
<b>To:</b> Radhika Lad &lt;[email-masked]&gt;<br>
<b>Subject:</b> Delivery Follow Up - 9607882751</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Dear Customer,</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>This email concerns your Customer Service case # 1589184</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</span></div>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 1589184<br>
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لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>
إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1589184