Subject: Refund not initiate / 9602653048
From: Rehan Khan <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Fri, 16 Oct 2020 23:35:54 -0700 (MST)

Hi Team, 

Customer raised a return request for 1 item and item has been delivered to the warehouse but the amount has not been refunded so we've escalated to the warehouse and they've replied that there is no RMA for this order, so we've provided them the screenshot of the RMA to process the refund but now they are unable initiate the refund for the mentioned AWB 46038363744. 

So we request you please do the needful and help us to initiate the refund. 

Order ID: 9602653048 
Tracking ID: 46038363744: I231464 
RMA: 1000002259 

Ticket number - 1496871 

Child Ticket - 1536658 

We are looking forward to your reply. 

Regards 
Rehan