Subject: New Reply Received - Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 17 Oct 2020 06:30:14 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Delivery  Ticket comment <div> 
</div>
<div>Dear All,<br>
<br>
<br>
<br>
<br>
Kindly note, the shipment has been set to be returned to your side as per your last update.<br>
<br>
<br>
<br>
Best regards<br>
<br>
<span class="labelnormal"><span class="labelname_sf">Ahmad Alqatawna</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>17/10/2020 10:24 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#1577535] - Delivery<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Team,<br>
<br>
<span dir="ltr" style="font-size:14px">AWB: SD000158611</span>
</div>

<div> </div>

<div>
<span dir="ltr" style="font-size:14px">As per our previous instructions to you we asked to keep the shipment on hold which was confirmed on Oct 13, 2020 that it will stay on hold until we get customer contact details. As per the current update on tracking this shipment is about to be returned? Please do the needful and fetch the shipment back, customer has still not shared any contact number and this is getting returned without any further instructions from us.</span><br>
<br>
<span dir="ltr" style="font-size:14px">Please make sure this does not gets returned and a delivery is scheduled with customer as soon as we share the customer details. There are only two delivery attempts in this.</span><br>
<br>
<span dir="ltr" style="font-size:14px">Appreciate your assistance on the same.</span>
</div>

<div> </div>

<div><span dir="ltr" style="font-size:14px">Regards,</span></div>

<div><span dir="ltr" style="font-size:14px">Babyshop Support Team</span></div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Tue, 13 Oct at 1:11 PM <span class="separator">, Babyshop &lt;[email-masked]&gt; wrote: </span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr"><span class="separator">Hi Team,</span></div>

<div> </div>

<div dir="ltr"><span class="separator">AWB: SD000158611</span></div>

<div dir="ltr"> </div>

<div dir="ltr"><span class="separator">Kindly hold the package and not return it yet. We are contacting the customer and confirming their contact details so the delivery can be arranged accordingly.</span></div>

<div dir="ltr"> </div>

<div dir="ltr"><span class="separator">Thank you for your help!</span></div>

<div dir="ltr"> </div>

<div dir="ltr"><span class="separator">Regards,</span></div>

<div dir="ltr"><span class="separator">Apoorv</span></div>
</div>
</div>
<span class="separator"> </span>
</blockquote>
</div>
</div>
<br>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1577535