Subject: refund issue case iD: 1479770
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 16 Oct 2020 10:16:02 -0700 (MST)

Problem Statement: Refund Not Processed 
Order Date : 07/09/2020 
amount debited: 29.950 kwd 
transaction ID: 025110029931 
Assistance Required: Need refund for customer. 

money deducted order not confirmed . i escalated to Rashid but got no response. 
screenshot is attached. 

please do needful. 

Best regards 
Ammar Asif